Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
MGT’s software solutions helped us to make meaningful change in the way our organization addresses cost allocations, financial planning, and data security.
John Jones
Budget Officer, Smith County, Ohio
MGT has been a great partner! Not only has my personal leadership enhanced since working with them, but our school as a whole has grown and improved in instructional and operational practices based on the personalized coaching and support provided by MGT.
Abe Hege
Principal, Guilford County School District
As a small school with limited resources, MGT has provided us with expertise we could not afford on our own. They have been with us throughout our facilities improvement projects. The MGT team brought their experiences and knowledge of school construction and financing to our team. They are experts in school construction and financing.
Steve Martinez
Former Executive Director, Ridgecrest Charter School
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Kyle J. Parker
Information Technology Director, City of Lawrenceville, GA
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Ashley Bowman
Business Manager - Regional Fare System, ORCA - Sound Transit, Seattle, WA
MGT is exceptional at what they do! They are also a trusted company for Security Services. We have found their process to be easy to follow and their Implementation procedures and Operational services to be very thorough.
Vinod Kumar
Program Manager, Community Behavioral Health Agency, City of Philadelphia
As a current client of MGT, we recommend them as a provider of SIEM solutions, and 24×7 Managed Detection and Response capabilities. Their implementation, on-going management of our solution, and overall engagement with us has been optimal and they have been easy to coordinate and collaborate with.
Phillip D. Dixon
IT Security Manager for HCPSS, Howard County Schools, Ellicott City, Maryland
The team at MGT did an amazing job advancing our organizational effectiveness to drive better performance and student success. I tell all other universities to use MGT!
Greg Hartman
Chief Operating Officer, Texas A&M University
MGT is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend MGT to anyone who is searching for IT staff augmentation.
Abraham George
Chief Information Officer, Tuskegee University, Tuskegee, AL
The quality of MGT’s analysis, leadership, and presentation were excellent – shining a light on the opportunities for real improvement for greater equity in our community.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
Success Stories
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